Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our fashion accessories. If your new case or accessory isn't a perfect match, we'll help you find the right fit or provide a full refund.
Initiate Your Request
Visit our online return portal and enter your order number along with your email address to start the process.
Prepare the Package
Securely pack the items in their original BURGA packaging, ensuring all protective films and tags remain intact.
Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location within 14 days of your request.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing